1. Agreement to Terms
By accessing and using the website queblornvakax.world ("Website"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website or purchase our products.
These Terms constitute a legally binding agreement between you and Queblornvakax ("we," "our," or "us").
2. Company Information
- Company Name: Queblornvakax
- Address: 1 Birch Grove, Kill Ave, Dún Laoghaire, Dublin, A96 TX07, Ireland
- Email: service@queblornvakax.world
3. Eligibility
By using this Website and purchasing our products, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding agreements
- You are not prohibited from using this Website under any applicable laws
- You will use this Website in accordance with these Terms
4. Products and Services
4.1 Product Information
We make every effort to ensure that product descriptions, images, and information on our Website are accurate. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
4.2 Dietary Supplements
Our products are food supplements (dietary supplements) and are not medicinal products. They are not intended to diagnose, treat, cure, or prevent any disease. Information on this Website is not a substitute for professional medical advice. The statements on this Website have not been evaluated by the European Food Safety Authority, the Health Products Regulatory Authority (HPRA), or the United States Food and Drug Administration unless expressly stated otherwise. Individual results may vary.
Before using any dietary supplement, we recommend consulting with a healthcare professional, especially if you:
- Have any medical conditions
- Are taking any medications
- Are pregnant or breastfeeding
- Have known allergies
4.3 Pricing and Availability
All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. Products are subject to availability.
5. Consumer Information (Distance Contracts)
If you are a consumer in Ireland or the European Union ordering at a distance, the following key information forms part of our contract with you, in line with Directive 2011/83/EU (Consumer Rights Directive) as implemented in Ireland:
- Trader identity: Queblornvakax, contact details as shown in section 2 of these Terms
- Product: Enerlenta food supplement; main characteristics are described on the Website
- Price: Total price in euros, including applicable taxes and charges, as shown before you submit your order
- Payment and delivery: Payment methods and delivery options (including costs and indicative timeframes) as stated on the Website or communicated before checkout
- Right of withdrawal: You have a 14-day cooling-off period for distance contracts, as described in our Refund Policy
- Return costs: Where applicable, you bear the cost of returning goods unless the goods are defective, not as described, or we have agreed otherwise, as set out in our Refund Policy
- After-sales and complaints: Contact us using the details in section 2
6. Statutory Conformity (Irish and EU Consumer Law)
Nothing in these Terms limits your statutory rights as a consumer. In Ireland, the Consumer Rights Act 2022 and related regulations give you rights where goods do not conform to the contract, including remedies such as repair, replacement, price reduction, or termination and refund, subject to time limits and conditions in those laws. These rights are in addition to your right of withdrawal for distance contracts.
7. Orders and Payments
7.1 Placing Orders
By placing an order, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
7.2 Payment
Payment must be made at the time of ordering. We accept major credit cards and other payment methods as displayed on our Website. All payments are processed securely through our payment providers.
7.3 Order Confirmation
After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order. A contract is formed only when we dispatch your order and send a shipping confirmation.
8. Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery.
For detailed shipping information, please refer to our shipping policy or contact customer service.
9. Returns and Refunds
Our return and refund policy is detailed in our Refund Policy. Please review this policy before making a purchase.
10. Intellectual Property
10.1 Our Content
All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Queblornvakax or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use this Website for personal, non-commercial purposes. This license does not include:
- Modifying or copying our content
- Using our content for commercial purposes
- Attempting to reverse engineer any software on the Website
- Removing any copyright or proprietary notices
- Transferring content to another person or mirroring content on another server
11. User Conduct
You agree not to:
- Use the Website for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Website
- Interfere with the proper working of the Website
- Submit false or misleading information
- Upload malicious code or viruses
- Collect user information without consent
- Use automated systems to access the Website
12. Disclaimer of Warranties
THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Website will be uninterrupted or error-free
- Defects will be corrected
- The Website or server is free of viruses or harmful components
- The results of using the Website or products will meet your expectations
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, QUEBLORNVAKAX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR PRODUCTS.
Our total liability for any claims arising from these Terms or your use of the Website shall not exceed the amount you paid for the products giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence.
14. Indemnification
You agree to indemnify, defend, and hold harmless Queblornvakax and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Website or violation of these Terms.
15. Third-Party Links
Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Ireland.
If you are a consumer in the European Union, you may also have the right to bring proceedings in your country of residence.
17. Dispute Resolution
If you have any dispute with us, please contact us first to try to resolve the issue informally. EU consumers may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr for disputes related to online purchases. We are not obliged to participate in consumer arbitration before a dispute resolution body, but we will consider good-faith resolution of complaints.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
19. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Queblornvakax regarding your use of the Website and supersede all prior agreements and understandings.
20. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.
21. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Contact Us
If you have any questions about these Terms of Use, please contact us:
- Email: service@queblornvakax.world
- Address: 1 Birch Grove, Kill Ave, Dún Laoghaire, Dublin, A96 TX07, Ireland